Re: Problems with browning dura-touch stocks by MJW380 » Tue Feb 12, 2019 10:28 am Had a mate who had a X-Bolt .233, the stock had a carbon fibre look grey pattern on it, long story short the stock wasn’t durable at all, every bump no matter how small would result in some finish coming off, it bothered him that much that he ended up moving it along before it got too bad. Contact One Browning Place Morgan, UT 84050 800-333-3288 801-876-2711 Browning Leaves Dura-Touch Customers Dura-STUCK, Suit Says Because the alleged defect is latent and only appears after years of use, owners of Dura-Touch firearms are left without options, the suit says. To begin the Dura-Touch Claim Resolution Process, please complete and submit the following Claim Form: If you would like to speak with a dedicated Dura-Touch support representative, please call (800) 811-5029, or send an email to duratouchsupport@browning.com. The "NEW" Dura Touch finish, although it is a nice paint job, is nothing like the "OLD" Dura Touch finish. I think Browning is misleading those of us that are seeking a remedy to our sticky stocks by leading us to believe the repair will be like the original finish and calling the new finish by the same name as the finish we bought our guns with. Be sure your gun is completely unloaded. If it's … They are free and easy with advice, though, so it won't hurt to call for ideas. Refer to the obsolete parts and service list to ensure that your firearm is still being serviced by Browning's Service Department. Package the product securely in a cardboard container. Browning has no warranty, so I'd say you're out of luck on that.
The following form will help us to improve our servce for you. Now you have the possibility to confirm your purchase online (in this case you do not need to send back the warranty card in the box of your firearm).